At KSL we believe in building up a good client relationship based upon honesty and trust. Any customer requesting a credit account will be asked to complete one of our standard credit account forms and provide two trade references.

With this information we’ll perform a check with Creditsafe, our preferred credit reference agency, who will recommend the amount of credit to offer based on latest accounts and payment history. If we need any further details, we will give you a call before making our decision.

If were able to offer a credit account, we will always confirm the terms i.e.

  • The amount of credit available to you
  • Our payment terms (number of days in which we expect funds to be received)

We will confirm this in writing and ask customers to confirm their agreement before any orders are accepted.

Our 20 years in trading allows our customers an open, friendly approach and it avoids any misunderstandings once a project has started.

Similarly, at KSL we appreciate openness if problems arise and payments are delayed. In this event – CALL US – we will always try to work with you to find a solution.

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