KSL offer a comprehensive aftersales service to ensure you receive peace of mind long-term benefits from our installations.

We believe that a PPM, a planned preventative maintenance programme is an essential requirement following the installation and commissioning of the installation.

Especially given the extended warranties offered on our installations of up to 10 years. Without maintenance your warranty is in jeopardy resulting in expensive and technically advanced equipment being neglected, leading to expensive failures and increased running costs.

use manufacturer’s recommendations

We use manufacturer’s recommendations to form the check lists which are the template for our Planned Maintenance Inspections and the information recorded the basis of the mandatory F-Gas checks.

Regular maintenance will not only keep your equipment running at optimum levels of efficiency, with minor adjustments being made in a timely manner to avoid more serious problems.

KSL can also look after equipment supplied by other companies and offer you the same level of service.

Upon entering into a Planned Preventative Maintenance Agreement KSL will:

  • Tailor a PPM package to suit your individual requirements.
  • Schedule the visits using our bespoke planning system which will alert us when your PPM is due.
  • Contact you to schedule an appointment for a convenient day and time.
  • Allocate the work to a trained engineer who will attend in company uniform.
  • Complete the PPM in an efficient manner causing the minimum disruption to your operations.
  • Clean, lubricate and make minor adjustments as necessary to maintain maximum operational efficiency of the equipment.
  • Produce an engineer’s report on the equipment’s condition along with any recommendations of remedial works that may be required.
  • Produce and maintain an ongoing F-Gas Log for any systems that fall within the current F-Gas legislation, being all but the smallest of systems.
  • Preserve any extended warranty offered by the equipment manufacturers.

In addition:

Our dedicated team of qualified and manufacturer-trained engineers provide a breakdown service with a guaranteed response time.

Our strong relationship with all the major equipment manufacturers gives us speedy access to:

  • Expert technical assistance
  • Spare parts procurement
  • Manufacturer level monitoring equipment
  • Engineer training

A maintenance package will be offered with all new installations, but for further details on our services please contact our service department on 01634 290999.